Statements

Vision Statement

To ensure that individuals' rights are the most significant in the provision of care.

Mission Statement

To improve the quality of life for youths, and adults with developmental disabilities. We provide a high-quality service for individuals requiring assisted living in a home-like atmosphere while integrating with the community.

Our Philosophy

Our philosophy of compassion, dignity, choice, commitment, and independence are reflected in the quality-of-care Heritage Nanny Community Living and Support Inc. executes. We support individuals in accessing community resources needed to enhance their lifestyles and quality of life. We believe every individual has the right to live, work, and participate in the community of their choice. Individuals are entitled to a high quality of life supported by caring, nurturing people who help to enhance their potential in all they do. We encourage them to become involved in planning every aspect of their lives. We also recognize that by supporting our staff, we strengthen the services we give to the individuals.

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Our Vision

To ensure that individuals’ rights are the most significant in the provision of care.

Our Mission

To improve the quality of life for youths, and adults with disabilities. We provide a high-quality service for individuals requiring assisted living in a home-like atmosphere while integrating with the community.

Our Philosophy of Care is Person Centred

Our philosophy is the framework for making decisions about how to best support and care for individuals. Our culture of care is based on compassion, dignity, choice, commitment, and independence are reflected in the quality-of-care HNCLAS executes in our safe and welcoming residences. We support individuals in accessing community resources needed to enhance their lifestyles and quality of life. We believe in social inclusion where every individual has the right to live, work, and participate in the community of their choice. Individuals are entitled to a high quality of life supported by caring, nurturing people who help to enhance their potential in all they do. We encourage individuals to become involved in planning every aspect of their lives.

Our Approach is Trauma-Informed

HNCLAS adopted trauma informed care as we recognized trauma is often closely tied to mental illness, stigma and barriers to care along with other challenges. We strive to have individuals feel safe and not to be re-traumatized by their care. By training providers in this approach, we aim to enhance healing and strengthen relationships.

Trauma-informed care offers comprehensive support across all programs by promoting an understanding of how developmental trauma can affect an individual’s social, emotional, cognitive, and relational growth. This approach is guided by the following key principles:
  • Establishing and maintaining meaningful, supportive relationships with the youth, adults, and families we serve
  • Promoting the holistic well-being of individuals across all age groups
  • Creating and sustaining a therapeutic, safe, and responsive environment
  • Demonstrating trauma-informed leadership in all aspects of service planning and delivery

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