Canadian Accreditation Council (CAC)

We are accredited

Heritage Nanny Community Living and Support is proud to have achieved our accreditation from The Canadian Accreditation Council (CAC).

Leadership

Accreditation provides credibility for quality improvement, supports policy and procedure improvements, minimizes risk, and aids in service consistency.

Support Staff

Accreditation engages support staff in continual quality improvement, increases safety, and streamlines onboarding by providing access to clear standards and procedures.

Clients and Families

An accreditation program promotes respectful, compassionate, culturally appropriate, and competent care that is sensitive to clients' and their family members' needs, values, beliefs, and preferences.

HNCLAS is proud to have achieved our accreditation in 2023 from the Canadian Accreditation Council (CAC).

The purpose of accreditation

The purpose of accreditation is to ensure that the programs and services provided by an organization meet rigorous standards of quality, safety, and accountability. Accreditation promotes continuous improvement and demonstrates the organization’s commitment to excellence in service delivery.
Here is what you can expect from our agency as a result of the accreditation:

  • Demonstrate Quality Care and Best Practices
You can be confident in our care as we follow evidence-based practices and provides a safe, supportive, and person-centered environment.
  • Ensure Compliance with Regulatory Standards
HNCLAS complies with provincial and national regulations, policies, and human rights standards. Our facility meets or exceeds the minimum legal requirements for health, safety, staffing, and service delivery.
  • Strengthen Organizational Accountability
Accredited programs are held accountable for their practices. HNCLAS met accreditation requirements of proper documentation, staff training, performance evaluations, and service planning.
  • Improve Outcomes for Residents/Clients.
HNCLAS ensures residents/clients receive services that are individualized, culturally appropriate, and outcome-driven. In our residences clients can achieve personal goals and experience improved well-being and stability.
  • Enhance Professional Development
HNCLAS staff are encouraged to engage in ongoing training and professional development, improving their capacity to support residents/clients effectively.

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